In the old days, the
Pharisees were a sect of religious leaders known for emphasizing strict
interpretation and observance of the Mosaic law.
Jesus was not a fan.
He accused the Pharisees
of following the letter of the law without understanding its spirit. In fact, he went so
far as to claim that the Pharisees missed the point completely.
In one story of the bible,
Jesus happens upon a man with a withered hand. The Pharisees ask Jesus, “Is it
lawful to heal on the Sabbath?” They were trying to trip Jesus up, hoping to catch him in a misstep they could then exploit.
Clever Jesus responds by
saying:
Jesus then implores the
man to “Stretch out your hand!” and when the man obeys, his hand is made miraculously
straight and completely functional. The Pharisees go away grumbling, plotting
how to murder Jesus.
‘Fess up. Have you ever
practiced HR in the tradition of the Pharisees? Have you ever placed more
emphasis on rules than results? Did anybody appreciate that position? I’m guessing
no.
With all the talk
(still) about HR getting a seat at the table, one thing we can do is not act
like a Pharisee. Rules are important, and the law is certainly important, but a
willingness to solve a problem creatively is just as important, and none of
these is mutually exclusive.
Additionally, the
law sets minimum standards—there’s nothing to prevent an employer from going
beyond the minimum if there‘s good reason to do so, and you never want to be
like those leaders who were so in love with their rules they regarded good
things—like a man with a healed hand—as a problem because that good thing didn’t
come about in a way that met with their approval. That's both unreasonable
and impractical, and that fact won't escape your bosses or your peers.
Of course, the irony is
that Jesus knew the rules and followed them perfectly. It was the Pharisees, while
making up rules to protect the rules, who’d lost sight of what was true.
Good HR does not operate
in a vacuum. And good HR does not exist to perpetuate itself or its rules. It’s
a service function, meant to provide service to the business and the internal and external customers of that business.
So approach solution
finding as though you’re offering a service, or you’ll be as useful as the Pharisees,
and I’m pretty sure they’re not around anymore.
I love it! You and I seem to be of like minds. I also believe that is sometimes appropriate for an organization to revisit its rules to determine if they still serve the needs of the organization...especially if the agency is not bound by outside entities for certain internal practices.
ReplyDelete"I also believe that is sometimes appropriate for an organization to revisit its rules …"
DeleteAbsolutely Connie. Things change (the world, the workforce, companies) and sometimes, so should the rules.
Can I get an "Amen?!?"
ReplyDeleteIndeed you can. Amen!
Delete